![]() ![]() On devices that are running version 4.17.51.0 or later of the Teams Rooms app, the console displays the following error: Teams is currently experiencing an error. If you see the black screen both in the front-of-room display and on the console, select the Refresh button on the console display to restore both affected displays.Įrror displays in Teams Rooms device console Select the Refresh button to restore the console display. On devices that are running version 4.17.x.x of the Teams Rooms for Windows app, you might see a black screen with a Refresh button on the console intermittently after the system has been idle for some time. Teams Rooms device console display shows only a Refresh button. Select either the Meet now or the Call button on the console of the Teams Rooms device to restore the front-of-room display immediately.To fix the issue, upgrade the Teams Rooms app to version 4.18.35.0. This status is displayed because the display isn't disconnected. The information in the Microsoft Teams admin center & the Pro Management portal indicates that the front-of-room display is functioning normally. On devices that are running version 4.17.x.x of the Teams Rooms for Windows app, you might see a black screen intermittently in the front-of-room display after the system has been idle for some time. They'll continue to display for the lifetime of the two SKUs.įront-of-room display shows a black screen intermittently These service plans don't have any capabilities and can be ignored. IT Admins who assign user licenses in the Microsoft Teams admin center or in Microsoft Entra ID see the following test service plans in Teams Rooms Pro and Teams Rooms Basic licenses: Test service plans display in Teams Rooms Pro and Teams Rooms Basic licenses ![]() Alternatively, you can use the Set-WinInetProxy PowerShell cmdlet to configure the system-wide proxy settings.When you use system-wide proxy settings, they won't be affected when you install Windows feature updates on the device in future. If your device has proxy settings set for the LocalSystem user, transfer those settings to the system-wide proxy settings that are set and maintained through Mobile Device Management (MDM). The Windows feature update deletes the LocalSystem settings. This issue occurs if the proxy setting for internet access on the affected device is configured for the LocalSystem instead of a system-wide proxy. Teams Rooms device loses internet connectivity after installing a feature update for WindowsĪ Teams Rooms device that is connected to a network, which requires a proxy can't connect to the internet after installing a feature update for Windows, including an upgrade to Windows 11. Locate the app on the Start menu, right-click it and select Uninstall. Uninstall the Teams Rooms app for the affected user.Select the Settings option from the Start menu.Use one of the following workarounds to access Windows Settings: If you try to access Windows Settings by using another method, the Teams Rooms app will open instead. ![]() On Teams Rooms devices that are running app version 3.1.98.0 or later versions, any user account that has the Teams Rooms app installed can access Windows Settings only by using the Start menu. To fix this issue, use the Microsoft Teams Rooms recovery tool.Ĭan't access Windows Settings from the desktop right-click menu. The Teams Rooms console displays the system config out of date error. Teams Rooms on Windows Software issues Issue This article lists the known issues for the Microsoft Teams Rooms app when it's used on Windows and Android devices. ![]()
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